Warning: Disconnect power before servicing.
ErrBase

LG Washer Making No Sound at All? Here's What to Check

Quick Answer

The fix depends entirely on one observation: is the display on? If display is off and no sound: power problem (outlet, noise filter, thermal fuse). If display is on but no sound when you press Start: check mute mode, door latch, and motor.

The fix depends entirely on one observation: is the display on? If display is off and no sound: power problem (outlet, noise filter, thermal fuse). If display is on but no sound when you press Start: check mute mode, door latch, and motor. Two completely different diagnostic paths from one simple observation.

LgWasherSeverity: lowDifficulty: intermediate75% DIY Success
Time to Fix
5–90 min
Difficulty
intermediate
Parts Cost
—
Tools Needed
Flashlight, Phillips screwdriver
Wrong code?

Not seeing NOSOUND on your display?

Select what your appliance is actually doing and we'll take you to the right guide.

motor locked, will not spin
LE
no power response
WONTON

What Does the NOSOUND Code Mean?

LG washers make several distinct sounds during operation: water filling, drum rotation, and drain pump activation. No sound at all during a started cycle indicates either the motor is not receiving its start signal, the door interlock prevented the cycle from beginning, or on some models the sound settings are muted.

Most Likely Causes

Based on aggregated repair data, here is the probability breakdown for this error code:

Display off: no sound = power problem (outlet, noise filter, fuse)40%
Display on: no sound = mute mode enabled, door not fully closed24%
Motor not receiving start signal from control board14%
Motor coupling broken on top-load models (motor spins, drum does not)12%
Drive motor failure (no mechanical rotation)10%

Symptoms You May Notice

  • Complete silence during a started cycle
  • Display active but nothing moves or makes noise
  • Washer turns on, accepts settings, starts cycle, then nothing
  • No water filling sound, no drum movement, no drain pump

Tools Required for Diagnosis

FlashlightPhillips screwdriver

Diagnostic Checklist

Follow these steps in order. We start with the easiest external fixes before opening up the machine.

1

PATH A: Display is off and no sound - check power

If the display is completely blank with no indicators: check the outlet (plug in a lamp to confirm power), check the circuit breaker, and check for a tripped GFCI outlet. If outlet is confirmed live, the internal noise filter or thermal fuse has likely failed. See the Won't Turn On guide for the full power diagnosis path.

2

PATH B: Display on, cycle started, but complete silence

3

Check sound/mute settings

4

Confirm door latch engagement

5

Check motor coupling (top-load models only)

Frequently Asked Questions

Why does my LG washer turn on but make no sound when I press start?
The two most common causes are the door not being confirmed closed (the cycle never actually started) and a failed drive motor. Press Start, then immediately listen for the door lock click. If you hear a click, the cycle started and the motor is the problem. If no click, the door interlock is preventing cycle start.
Does LG washer have a mute or silent mode?
Yes, on smart and premium LG models. This mutes the beeps and end-of-cycle chimes but does not silence the mechanical sounds of the motor, pump, and water. If your washer runs silently through a full cycle with no mechanical sounds, mute mode is not the cause - that is a motor or cycle-start issue.
Can a failed motor coupling cause complete silence?
On top-load LG washers, yes. The motor coupling connects the motor to the transmission. When it shears, the motor runs (you may hear a faint hum) but the drum makes no rotation sound. Front-load LG washers do not have a coupling - the Direct Drive motor connects directly to the drum, so a failed motor causes complete silence plus an LE error code.

Related Lg Washer Error Codes

Code: LELG Washer LE Error: Motor LockedCode: WONTONLG Washer Won't Turn OnCode: DIAGLG Washer Diagnostic Mode

Same Fix Works on These Brands

Lg shares the same hardware platform with these brands. The diagnosis and repair steps are identical.

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Models Known to Experience NOSOUND Errors

This repair applies to most Lg washers with this error code. Common model numbers include:

WM3700HWA, WM4000HWA, WM5000HVA, WM3900HBA, WT7300CW, WT7800CW, WM6998HBA, WM8100HVA

Last verified for technical accuracy on March 13, 2026