Warning: Disconnect power before servicing.

LG Washer Not Draining: Pump Filter, Coin Trap, and OE Error Fix

Quick Answer

LG Washer not draining: clean the drain pump filter first - it is the most common cause and takes 5 minutes. Access it from the small panel at the lower front of the machine. Coins, small clothing items, and hair ties collect here and block the pump.

LG washer not draining triggers the OE error code (sometimes misread as 0E) and is almost always caused by a clogged drain pump filter. LG front-load washers have a dedicated pump filter access door on the lower front panel - this is one of the most accessible filter designs of any washer brand. The filter catches coins, hair ties, bobby pins, buttons, and small fabric items. LG recommends cleaning this filter monthly, but most owners discover it only when the washer stops draining. IMPORTANT: when you open the filter, 1-2 gallons of standing water will pour out. LG includes a small drain hose next to the filter cap specifically for draining this water in a controlled way. Pull out the small hose, place the end in a shallow pan, and uncap it to slowly drain the water BEFORE unscrewing the main filter cap. This LG-specific feature saves you from a flood on your laundry room floor. After draining through the small hose, unscrew the filter cap and remove debris. On LG top-loaders, the filter is less accessible - it is inside the pump housing underneath the machine.

LgWasherSeverity: medium85% DIY Success
Time to Fix
10–60 min
Difficulty
beginner
Parts Cost
$10 – $50
Tools Needed
Shallow pan (for filter drain), Towels

What Does the NOT-DRAINING Code Mean?

LG front-load: use the SMALL DRAIN HOSE inside the filter door to drain water first (LG-specific feature), THEN unscrew the filter cap. Clean all debris. OE error code = drainage failed. Top-load: access pump from underneath.

Most Likely Causes

Based on aggregated repair data, here is the probability breakdown for this error code:

Drain pump filter clogged with coins, hair ties, debris40%
Drain hose kinked behind washer24%
Small garment jammed in pump impeller14%
Standpipe or house drain clogged12%
Drain pump motor failed10%

Symptoms You May Notice

  • OE error code on display
  • Standing water in drum after cycle
  • Drain pump humming but water not moving
  • Clothes soaking wet
  • Musty smell from standing water
  • Washer stops mid-cycle with water in drum
  • Water drains very slowly

Can you reset a Lg washer to clear the NOT-DRAINING code?

Unplug 60 seconds. OE error auto-clears after the next successful drain. On some LG models, pressing Start/Pause twice also clears drain errors.

Tools Required for Diagnosis

Shallow pan (for filter drain)TowelsFlashlightPliers

Diagnostic Checklist

Follow these steps in order. We start with the easiest external fixes before opening up the machine.

1

Open the drain pump filter access door on the lower front panel

Open the drain pump filter access door on the lower front panel. BEFORE unscrewing the filter cap: pull out the small black drain hose next to it. Place the end in a shallow pan and uncap it. This slowly drains the 1-2 gallons of standing water without flooding your floor (LG-specific feature).

2

Unscrew the main filter cap counterclockwise

3

Check the drain hose

4

Test drain pump

Replacement Parts

If your diagnostic testing proves the component has failed, you will need a replacement. We recommend OEM parts over aftermarket for water-handling components.

Part Name
LG Drain Pump Motor4681EA2001T · $25–$50
LG Drain Pump Filter383EER2001A · $10–$20
LG Drain HoseAEM73732901 · $15–$25

Repair vs. Replace Calculator

Appliance Age (Years)7 Yrs
Labor Approach
Our Verdict
REPAIR
Estimated Cost: $30 (Parts) vs $800 (New Machine)

Frequently Asked Questions

Where is the LG washer drain filter?
On front-load LG washers, the drain filter is behind a small access door on the lower front panel, usually on the right side. Open the door and you will see the filter cap and a small emergency drain hose. On top-load LG washers, the filter is inside the pump housing underneath the machine.
What is the small hose next to the LG drain filter?
This is LG's emergency drain hose - a feature specific to LG washers. It lets you slowly drain the standing water from the tub into a pan BEFORE opening the main filter cap. This prevents the 1-2 gallons of water from flooding your floor when you remove the filter. Pull it out, uncap it, and let it drain into a pan first.
LG washer OE error but filter is clean. What else?
If the filter is clean: 1) Check the drain hose for kinks (most common after filter). 2) Check the standpipe for a clog (pour a bucket of water in directly). 3) Listen for the drain pump - humming means impeller jammed by something past the filter. 4) Silent pump = motor failed ($25-50).
How often should I clean the LG drain filter?
LG recommends monthly. Every 2-3 months is practical for most households. If you have pets or family members with long hair, monthly is better. Always check pockets before washing - coins and small items are the #1 cause of filter clogs and pump jams.

Related Lg Washer Error Codes

Same Fix Works on These Brands

Lg shares the same hardware platform with these brands. The diagnosis and repair steps are identical.

Models Known to Experience NOT-DRAINING Errors

This repair applies to most Lg washers with this error code. Common model numbers include:

WM3900HWA, WM4000HWA, WM3700HWA, WT7300CW, WT7100CW, WM2250CW

Last verified for technical accuracy on March 15, 2026