LG Washer Won't Turn On? 9 Things to Check Before Calling
Quick Answer
Start with the cheapest and easiest checks first: Is it plugged in? Is the outlet working? Is Child Lock (CL) active?
Start with the cheapest and easiest checks first: Is it plugged in? Is the outlet working? Is Child Lock (CL) active? These three catch the majority of no-power calls. If those check out, work down to the noise filter, door latch, thermal fuse, and main control board. This guide walks through all 9 causes in order from easiest to hardest.
Not seeing WONTON on your display?
Select what your appliance is actually doing and we'll take you to the right guide.
What Does the WONTON Code Mean?
LG washers will not start for a range of reasons from trivial (CL active, tripped GFCI) to serious (failed noise filter or blown thermal fuse). The display being completely blank versus being lit but unresponsive are different failure paths - this guide covers both.
Most Likely Causes
Based on aggregated repair data, here is the probability breakdown for this error code:
Symptoms You May Notice
- Display completely blank, no lights
- Display on but buttons do not respond
- Power button lights up but nothing starts
- Washer clicks but does not power on
- Washer turns on but will not start a cycle
Tools Required for Diagnosis
Diagnostic Checklist
Follow these steps in order. We start with the easiest external fixes before opening up the machine.
Check the power outlet and circuit breaker
Plug a lamp or phone charger into the same outlet. If it does not work, the outlet has no power. Check the circuit breaker panel for a tripped breaker in the laundry room - a tripped breaker sits in the middle position between On and Off. Flip it fully Off then back On. Also check for a GFCI outlet (has Test/Reset buttons) in the laundry room or bathroom - press Reset.
Check for Child Lock (CL) on the display
Inspect the door latch and seal
Test the wall outlet voltage
Check the noise filter (LIFI board)
Check the thermal fuse
Frequently Asked Questions
Why is my LG washer not responding to any buttons?
What is the noise filter on an LG washer?
How do I check if my outlet is providing power?
Can a blown thermal fuse prevent my LG washer from turning on?
Related Lg Washer Error Codes
Same Fix Works on These Brands
Lg shares the same hardware platform with these brands. The diagnosis and repair steps are identical.
Models Known to Experience WONTON Errors
This repair applies to most Lg washers with this error code. Common model numbers include:
WM3700HWA, WM4000HWA, WM5000HVA, WM3900HBA, WT7300CW, WT7800CW, WM6998HBA, WM8100HVA
Last verified for technical accuracy on March 13, 2026