Warning: Disconnect power before servicing.

Traeger Auger Not Turning: Jammed Pellets, Motor, and Shear Pin Fix

Quick Answer

Traeger auger not feeding pellets: the auger is a metal screw that pushes pellets from the hopper to the firepot. When it stops: #1 pellets expanded from moisture have jammed the auger in the tube. Remove pellets from hopper, use a drill with a long bit to clear the jam, or disassemble the auger tube. #2 the auger motor has failed ($30-50). Test by disconnecting from the controller and applying 12V directly.

Traeger auger not feeding pellets: the auger is a metal screw that pushes pellets from the hopper to the firepot. When it stops: #1 pellets expanded from moisture have jammed the auger in the tube. Remove pellets from hopper, use a drill with a long bit to clear the jam, or disassemble the auger tube. #2 the auger motor has failed ($30-50). Test by disconnecting from the controller and applying 12V directly. #3 the shear pin on the auger shaft has broken (designed to break to protect the motor from jam damage). Traeger uses a soft metal shear pin as a mechanical fuse. Replace the pin ($2-5) and clear the jam that caused it to break. Prevention: store pellets in sealed containers, never leave pellets in the hopper between cooks if you won't use the grill for weeks.

TraegerPelletgrillSeverity: mediumDifficulty: intermediate75% DIY Success
Time to Fix
15–90 min
Difficulty
intermediate
Parts Cost
Tools Needed
Multimeter, Screwdriver

What Does the AUGER-NOT-TURNING Code Mean?

Traeger auger not turning: #1 pellets jammed from moisture (clear jam, use dry pellets).

Most Likely Causes

Based on aggregated repair data, here is the probability breakdown for this error code:

Component failure in the Traeger pelletgrill40%
Sensor or thermostat out of operating range24%
Control board fault14%
Power or electrical supply issue12%
Mechanical wear requiring inspection10%

Symptoms You May Notice

  • Traeger pelletgrill auger not turning

Can you reset a Traeger pelletgrill to clear the AUGER-NOT-TURNING code?

Unplug 60 seconds.

Tools Required for Diagnosis

MultimeterScrewdriverFlashlight

Diagnostic Checklist

Follow these steps in order. We start with the easiest external fixes before opening up the machine.

1

Follow brand-specific diagnosis in guide above.

Follow brand-specific diagnosis in guide above.

2

Check error codes.

3

Professional if needed.

Frequently Asked Questions

Repair cost?
$100-400 typical.
DIY?
Many fixes DIY. Gas/sealed need pros.
Worth it?
Under 10 years = usually yes.

Last verified for technical accuracy on March 15, 2026