Whirlpool Front Load Washer Not Spinning Clothes Dry
Quick Answer
In my experience, the most common reason a Whirlpool front loader leaves clothes soaking wet is a clogged drain pump filter or a kinked drain hose. Before you tear the machine apart, check the small access door at the bottom front to see if a coin or a stray sock is blocking the water from leaving the drum.
Most of the time when I show up to a call like this, it's a drain issue. Clothes soaking wet, maybe a little standing water sitting at the bottom. You ignore it long enough and you're either burning out your pump or growing a mold situation inside the drum. Start cheap, start easy. Nine times out of ten you don't even need a part.
Whirlpool Front Load Washer Not Spinning Clothes Dry
Look, don't assume the motor's dead just yet. Most of the time this is a plumbing problem, not a mechanical failure, and you're looking at under fifty bucks to fix it yourself. I always tell people to start with the drain system because honestly that's where about 80 percent of these calls end. Had three of these last week and two were just clogged filters.
Most Likely Causes
Based on aggregated repair data, here is the probability breakdown for this error code:
Symptoms You May Notice
- Clothes come out dripping wet at the end of the cycle, like you pulled them straight out of a bucket.
- Standing water sloshing around in the bottom of the drum when the cycle is supposed to be done.
- Motor hums and works hard but the drum doesn't move or barely creeps along at low speed.
- Timer freezes at 1 minute and just sits there for 20+ minutes while the machine does... something in the background.
- Machine starts vibrating really badly, walks across the floor a bit, then shuts itself off before finishing the cycle.
Can you reset a Whirlpool washer to clear the NOT-SPINNING code?
Unplug the washer and leave it for a full 60 seconds. Don't cheat and plug it back in at 20 seconds, it won't clear properly. While it's unplugged, hold the Start button down for 5 seconds to bleed off any leftover charge in the capacitors. Plug it back in, select 'Drain & Spin', and run a cycle empty. If it completes without stopping, you're probably good.
Tools Required for Diagnosis
Service / Diagnostic Mode
With the washer in standby mode, press any three buttons (except Power or Cancel) in a 1-2-3, 1-2-3, 1-2-3 sequence within 8 seconds. All LEDs will light up if you were successful. Press the third button again to scroll through stored error codes.
Diagnostic Checklist
Follow these steps in order. We start with the easiest external fixes before opening up the machine.
Did the fix not work?
If the problem comes back after following these steps, a component has permanently failed and needs replacement. Check the specific error code your washer is showing:
Replacement Parts
If your diagnostic testing proves the component has failed, you will need a replacement. We recommend OEM parts over aftermarket for water-handling components.
| Part Name | OEM Number | Estimated Price |
|---|---|---|
| Drain Pump Motor AssemblyWPW10730972 · $45–$110 | WPW10730972 | $45 – $110 |
| Door Latch and Lock AssemblyW11307244 · $60–$130 | W11307244 | $60 – $130 |
Frequently Asked Questions
Why is my Whirlpool washer spinning but clothes are still wet?
How do I reset my Whirlpool front load washer?
Can an unbalanced load prevent spinning?
Does my Whirlpool washer have a reset button?
How much does it cost to fix a Whirlpool washer that won't spin?
Why does my Whirlpool washer stop at 1 minute and never finish?
Related Whirlpool Washer Error Codes
Same Fix on Other Brands
Models Known to Experience NOT-SPINNING Errors
This repair applies to most Whirlpool washers with this error code. Common model numbers include:
WFW75HEFW, WFW85HEFW, WFW92HEFC, WFW5620HW, WFW6620HW, WFW9620HC, WFW560CHW, WFW8620HC
Last verified for technical accuracy on May 20, 2024