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Frigidaire Dishwasher I20 Error Code: Drain Fault

Quick Answer

I20 on a Frigidaire dishwasher is a drain timeout fault. The most common cause is a clogged filter - Frigidaire filters on the FFCD and FGID series sit at the bottom of the tub and can accumulate food debris quickly with daily use. After cleaning the filter, check the drain hose for kinks before testing the pump.

The I20 usually pops up mid-cycle when the board realizes water hasn't dropped fast enough. I'm almost always finding a physical blockage before I even grab my meter. Piece of broken glass, a fruit pit jammed in the impeller, I've seen it all. And if you just hooked up a new garbage disposal, check that knockout plug first. That alone causes about 20% of the I20 calls I get.

FrigidaireDishwasherSeverity: moderate87% DIY Success
Time to Fix
15–60 min
Difficulty
beginner
Parts Cost
$28 – $48
Tools Needed
Phillips #2 screwdriver, Flathead screwdriver (medium)

What Does the I20 Code Mean?

When I see an I20 on a Frigidaire, I'm looking for a physical blockage before I ever touch a multimeter. These units are workhorses, but their drain paths are pretty narrow. If you can hear the pump humming but the water isn't moving, you're probably looking at a cleaning job, not an expensive part. That said, I've seen these pumps die on units that are 6-7 years old, so don't rule it out.

Most Likely Causes

Based on aggregated repair data, here is the probability breakdown for this error code:

Clogged drain filter blocking water flow to pump40%
Kinked or blocked drain hose24%
Drain pump motor winding failure14%
Food debris inside pump housing12%
Air gap or garbage disposal connection blocked10%

Symptoms You May Notice

  • Standing water sitting at the bottom of the tub after the cycle ends. Sometimes just an inch, sometimes the whole bottom is flooded.
  • I20 flashes on the display partway through the wash or right as the drain cycle should be finishing up.
  • You can hear the drain pump running, that hum is definitely there, but the water level just isn't dropping at all.
  • Cycle stops and won't complete, leaving dishes wet and soapy mid-wash.
  • Dishwasher drains fine sometimes and then throws I20 randomly, especially on back-to-back heavy loads.

Can you reset a Frigidaire dishwasher to clear the I20 code?

After you've fixed the underlying problem, press and hold Cancel for 3 seconds until the display clears. That kicks off a short drain cycle and you'll hear the pump run for about a minute. That's actually the best way to confirm your fix worked. If I20 comes right back, kill power at the breaker for a full minute to wipe the board's memory and try again. Don't skip that drain cycle confirmation.

Tools Required for Diagnosis

Phillips #2 screwdriverFlathead screwdriver (medium)Multimeter set to ohms/resistanceOld toothbrush for filter scrubbingNeedle-nose pliersFlashlight or headlampBucket and old towels for residual water

Diagnostic Checklist

Follow these steps in order. We start with the easiest external fixes before opening up the machine.

ComponentComponent Under Test
Expected Range1018 ohms
ConditionIf Open (OL) or infinite, replace component.

Replacement Parts

If your diagnostic testing proves the component has failed, you will need a replacement. We recommend OEM parts over aftermarket for water-handling components.

Part Name
Drain Pump154568401 · $28–$48

Frequently Asked Questions

What does 10-18 ohms mean for the Frigidaire drain pump test?
That 10-18 ohm range is your pass/fail line for the motor windings. If your meter shows OL, the internal coil's snapped and nothing will fix that except a new pump. If the reading's in range but the pump still won't spin, I usually find the plastic impeller has stripped off the metal shaft or something's jammed so deep you can't see it without pulling the whole pump apart. Either way, a pump that won't move water needs to be replaced. Don't waste time cleaning a pump with a bad motor.
How often should I clean the Frigidaire dishwasher filter?
Honestly, once a month if you're running it daily. Frigidaire's filter design catches a lot but it also accumulates that slimy biofilm pretty fast. The control board on these gives the pump about 90 seconds to drop the water level before it throws I20, and a gunked-up filter slows drainage just enough to trigger it. Monthly cleaning takes maybe 5 minutes and will probably add years to your pump motor's life. I tell every customer the same thing: put it in your phone as a recurring reminder.
Can I still run the dishwasher with an I20 code?
Technically you could restart it, but you'll end up with standing water in the bottom which is basically a bacteria situation. And running the pump against a blockage is a solid way to burn it out and turn a free cleaning job into an 80-dollar pump replacement. Don't run it again until you've at least checked and cleaned the filter. That fixes it most of the time and takes 10 minutes tops. Fix the easy thing first before you go ordering parts.
How much does fixing an I20 error usually cost?
If it's the filter, it costs you nothing except 10 minutes of your time. Drain hose replacement runs about 10-15 bucks. A new drain pump assembly for a Frigidaire is typically 45-85 bucks for the part, and if you're doing it yourself you're looking at maybe an hour of work. If you're calling a tech out, figure 150-200 bucks all in for a pump swap including labor. I replaced two of these pumps last month, both were FGID2479SF units about 7 years old. Filter was clean on both. Just worn out motors.
Why does my Frigidaire dishwasher drain fine sometimes but throw I20 other times?
That intermittent pattern usually means your filter is right on the edge. It barely passes on lighter loads but chokes on heavier ones. Or sometimes it's a partial blockage in the drain hose that only causes a problem under certain flow conditions. Pull and clean that filter first no matter what. If the intermittent draining keeps happening even with a clean filter, put a multimeter on the pump. Motors that are starting to fail often work fine when they're cold and then get sluggish once they've been running for a few minutes and heat up.

Related Frigidaire Dishwasher Error Codes

Same Fix Works on These Brands

Frigidaire shares the same hardware platform with these brands. The diagnosis and repair steps are identical.

Models Known to Experience I20 Errors

This repair applies to most Frigidaire dishwashers with this error code. Common model numbers include:

FFCD2413US, FFCD2418US, FFCD2418UW, FGID2479SF, FGID2466QB, FGID2466QF, FGID2474QF, FFID2426TS

MS

Written by

Mike Sullivan

Lead Appliance Repair Technician · 20 years experience

Last verified for technical accuracy on March 14, 2026