Warning: Disconnect power before servicing.

GE Washer HUB Error Code: Meaning and Fix

Quick Answer

A HUB error code on a GE washer signifies a communication failure between the control boards. The most effective fix is to perform a hard reset by disconnecting power for sixty seconds.

Nine times out of ten, the HUB error isn't a dead board. It's a connector issue. I've seen this code on dozens of GE washers, and most of them needed nothing more than a harness reseat or a new $20 cable. Ignore it though, and you're forcing two circuit boards to communicate through a bad connection. Keep doing that and you'll eventually fry one of them.

GeWasher

About These Ge Washer Error Codes

So your GE washer is showing HUB and you're wondering if you need a new machine. You don't. The HUB code means the main control board and the user interface board stopped talking to each other, but that communication failure is usually a loose connector or corroded pins, not a dead board. I replaced three harnesses last Tuesday alone. Parts are cheap and the fix is usually beginner-friendly if you're comfortable pulling an access panel.

Most Common Error Codes

Water supply issues triggering H2O Supply Error40%
Drain pump obstruction triggering Error 35324%
Door lock failure triggering Door Error14%
Motor or inverter board failure triggering E212%
Pressure sensor fault triggering Error 2710%

Symptoms You May Notice

  • Machine stops completely in the middle of a wash or spin cycle, shows HUB on the display, and won't respond to any button presses.
  • Buttons work fine for a minute after startup, then the whole panel locks up and HUB appears, sometimes with a clicking noise from the relay.
  • Won't start at all, just displays HUB the moment you try to run a new cycle.
  • Throws the HUB code intermittently, works fine for a few loads, then randomly quits again mid-spin like it's having a bad day.

Tools Required for Diagnosis

Phillips #2 screwdriverFlathead screwdriver (for panel clips)FlashlightMultimeter (set to continuity or ohms)Electronics contact cleaner sprayBucket and towelsSmartphone to photograph connector positions before unplugging

How to Identify Your Error Code

ComponentComponent Under Test
Expected Range01 ohms
ConditionIf Open (OL) or infinite, replace component.

Frequently Asked Questions

Can I keep using my GE washer while it's showing the HUB error?
Honestly, no. The machine's already telling you it can't communicate properly between its own boards. Run it anyway and you risk locking water inside the drum, or on a front-loader the door might not release properly when the cycle ends. Worst case, you damage the main control board by pushing it through cycles in a fault state. It takes maybe 20 minutes to do the reset and harness check. If those clear it, great. If they don't, don't keep forcing it.
How much does it usually cost to fix the HUB error on a GE washer?
Depends on the cause. If it's just a loose connector, it's free, just your time. A replacement wiring harness is $15-35. A new UI board runs $80-130 on most GE front-loaders. The main control board is the expensive one, $150-300 depending on your model. If you're calling a tech, add $100-150 for labor on top of parts. Good news is most HUB errors are connector or harness issues, not dead boards. Work through the cheap fixes first before you buy anything.
Is the HUB error always a board problem on GE washers?
Nope, and that's the first thing I tell people when they panic-call me about this code. I'd say 60-70% of the HUB errors I fix in the field are connector reseats or harness replacements. Boards are the last thing I look at. A $20 harness fixes way more of these than a $250 board swap does. Follow the diagnostic steps in order and you'll usually find the problem before you even get close to buying a board.
Why does my GE washer show the HUB code sometimes but not every cycle?
Intermittent codes almost always mean a connector with a micro-fracture or a harness wire that's broken internally. When the machine vibrates a certain way during the spin cycle, the connection breaks. When it's sitting still loading clothes, it's fine. The fix is the same as a permanent HUB code. Check and reseat your connectors first, then test each wire in the harness for continuity. Intermittent is actually a decent sign that the boards themselves are probably OK.
Does resetting actually fix the HUB error or does it just hide it?
Both, kind of. A reset clears the code AND can fix a firmware glitch where the boards just got out of sync, which happens more often than you'd think after a power blip. But if there's a physical problem, a loose wire, corroded pins, a cracked harness, the reset just clears the memory and the code comes right back when the washer tries to run again. So always start with a reset. If it comes back on the first new cycle, stop resetting and start diagnosing.
What GE washer models get the HUB error most often?
I see it most on the GFW650, GFW550, and GFW850 front-loader series, and on the GTW685 and GTW720 top-loaders. The GFW front-loaders have a longer harness run between the UI board and the main board, which means more connector stress over time. It's not really a defect, just geometry. Machines that vibrate more on hard floors or sit on uneven pedestals tend to show this code earlier than machines on stable, level surfaces.

Related Ge Washer Error Codes

Same Fix on Other Brands

Same Fix Works on These Brands

Ge shares the same hardware platform with these brands. The diagnosis and repair steps are identical.

Models Known to Experience HUB Errors

This repair applies to most Ge washers with this error code. Common model numbers include:

GTW685BSLWS, GTW720BSNWS, GFW850SPNRS, GFW550SSNWW, GFW148SSMWW, GFW490RPKDG, GTW500ASNWS, GFW650SSNWW

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Written by

Mike Sullivan

Lead Appliance Repair Technician · 20 years experience

Last verified for technical accuracy on March 14, 2026