Warning: Disconnect power before servicing.

Kenmore Washer Not Spinning: LG-Made vs Whirlpool-Made Diagnosis Guide

Quick Answer

Kenmore washer not spinning: check your model number prefix first. Model 110.xxxxx is Whirlpool-built - check the motor coupler (a cheap plastic part between motor and transmission, part 285753A, about $8-15) and the lid switch. Model 796.xxxxx is LG-built - check the hall sensor on the stator (part 6501KW2002A).

A Kenmore washer not spinning requires knowing which manufacturer built your model. Kenmore 796-prefix models are LG-made and spin failures are caused by the hall sensor ($10-15) on the Direct Drive motor - identical to LG washer diagnosis. Kenmore 110-prefix models are Whirlpool-made and spin failures are caused by the motor coupler ($8-15) on direct-drive models or the shift actuator ($50-80) on impeller models. This distinction is critical: an LG hall sensor will NOT fit a Whirlpool-made Kenmore, and vice versa. Check your model number on the inside of the lid or door to determine the manufacturer prefix. Kenmore 110-prefix front-loaders use the same belt-drive system as Whirlpool Duet. Kenmore 796-prefix front-loaders use LG's Direct Drive motor with stator/rotor.

KenmoreWasherSeverity: mediumDifficulty: intermediate75% DIY Success
Time to Fix
10–90 min
Difficulty
intermediate
Parts Cost
Tools Needed
Multimeter, Screwdriver set

What Does the NOT-SPINNING Code Mean?

Kenmore washer not spinning: check model prefix.

Most Likely Causes

Based on aggregated repair data, here is the probability breakdown for this error code:

Broken motor coupler (Whirlpool 110 models)35%
Faulty lid switch25%
Hall sensor failure (LG 796 models)20%
Drive belt worn or broken15%
Worn suspension rods5%

Symptoms You May Notice

  • See symptoms in detailed guide above

Can you reset a Kenmore washer to clear the NOT-SPINNING code?

Unplug 60 seconds. Follow model-specific reset if available.

Tools Required for Diagnosis

MultimeterScrewdriver setFlashlight

Diagnostic Checklist

Follow these steps in order. We start with the easiest external fixes before opening up the machine.

1

Follow the brand-specific diagnosis in the guide above

Follow the brand-specific diagnosis in the guide above. Each brand has different components and failure points.

2

Check for error codes on the display or LED pattern

3

If basic diagnosis does not reveal the cause, run the

Frequently Asked Questions

How do I find my model number?
Check the inside of the door (front-load), inside the lid (top-load), or the back/side panel for a sticker with the model and serial number.
Is it worth repairing?
If the appliance is under 8 years old and repair is under 50% of replacement cost, repair is worthwhile. Check warranty coverage first.
Can I fix this myself?
Many repairs are DIY-friendly with basic tools. Gas appliances and sealed refrigerant systems should be serviced by professionals.

Last verified for technical accuracy on March 15, 2026