Warning: Disconnect power before servicing.

Kenmore Washer Won't Start: Lid Lock and Control Board by Manufacturer

Quick Answer

Kenmore washer not starting: check that the door or lid is fully closed and locked. Make sure child lock is not enabled. Try a power reset (unplug 2 minutes). If still dead, check the breaker and the door switch/lock with a multimeter.

Kenmore washer won't start diagnosis splits by manufacturer. Kenmore 796-prefix (LG-made): check for CL (child lock) on display - press and hold Child Lock 3 seconds. If not child lock, the door latch on front-loaders or lid switch on top-loaders has failed. LG-made Kenmore uses a door latch with both mechanical and electronic confirmation. Kenmore 110-prefix (Whirlpool-made): check for LOC (control lock) on display - hold Control Lock 3 seconds. If not control lock, the lid lock assembly has failed. The 110-prefix Kenmore uses the same lid lock as Whirlpool Cabrio or Centennial depending on the sub-model. For both manufacturers: try unplugging for 60 seconds as a first step. Power outages can leave the control board in a confused state.

KenmoreWasherSeverity: mediumDifficulty: intermediate75% DIY Success
Time to Fix
10–90 min
Difficulty
intermediate
Parts Cost
Tools Needed
Multimeter, Screwdriver set

What Does the WONT-START Code Mean?

Kenmore won't start: 796 prefix check CL (Child Lock, hold 3 sec).

Most Likely Causes

Based on aggregated repair data, here is the probability breakdown for this error code:

Door lock or lid switch not confirming secure closure40%
Tripped circuit breaker or blown thermal fuse24%
Control board failure from power surge14%
Child lock mode enabled accidentally12%
Stuck start button or control panel fault10%

Symptoms You May Notice

  • See symptoms in detailed guide above

Can you reset a Kenmore washer to clear the WONT-START code?

Unplug 60 seconds. Follow model-specific reset if available.

Tools Required for Diagnosis

MultimeterScrewdriver setFlashlight

Diagnostic Checklist

Follow these steps in order. We start with the easiest external fixes before opening up the machine.

1

Follow the brand-specific diagnosis in the guide above

Follow the brand-specific diagnosis in the guide above. Each brand has different components and failure points.

2

Check for error codes on the display or LED pattern

3

If basic diagnosis does not reveal the cause, run the

Frequently Asked Questions

How do I find my model number?
Check the inside of the door (front-load), inside the lid (top-load), or the back/side panel for a sticker with the model and serial number.
Is it worth repairing?
If the appliance is under 8 years old and repair is under 50% of replacement cost, repair is worthwhile. Check warranty coverage first.
Can I fix this myself?
Many repairs are DIY-friendly with basic tools. Gas appliances and sealed refrigerant systems should be serviced by professionals.

Last verified for technical accuracy on March 15, 2026