Warning: Disconnect power before servicing.

ResMed CPAP Screen Not Working: LCD Display Fix for AirSense 10 and 11

Quick Answer

The ResMed AirSense 10 LCD screen can fail while the device continues to deliver therapy normally through the motor and pressure system. If you press Start/Stop and hear the motor spin up and feel air flow, but the screen stays dark, the LCD backlight or ribbon cable has failed. This is a known wear point on AirSense 10 units after 3-4 years.

The ResMed AirSense 10 LCD screen can fail while the device continues to deliver therapy normally through the motor and pressure system. If you press Start/Stop and hear the motor spin up and feel air flow, but the screen stays dark, the LCD backlight or ribbon cable has failed. This is a known wear point on AirSense 10 units after 3-4 years. The screen module replacement part costs $80-120 but requires professional installation since it means partially opening the chassis. In the meantime, the device still delivers your programmed therapy - you just cannot see the display. Use the myAir app on your phone to monitor therapy data instead.

ResmedCpapSeverity: mediumDifficulty: intermediate40% DIY Success
Time to Fix
5–15 min
Difficulty
intermediate
Parts Cost
$0 – $0
Tools Needed
None

What Does the SCREEN-FAULT Code Mean?

A dead screen on the AirSense 10 does not stop therapy. The motor and pressure system work independently. Use the myAir app for data and contact your DME for screen repair or replacement.

Most Likely Causes

Based on aggregated repair data, here is the probability breakdown for this error code:

LCD backlight failure from age40%
Internal ribbon cable loose or disconnected24%
Power board not supplying voltage to display module14%
Moisture ingress affecting display electronics12%
Screen damaged from physical impact10%

Symptoms You May Notice

  • Screen completely dark but motor runs
  • Screen flickers intermittently
  • Screen dim or partially visible
  • No visual feedback when pressing buttons
  • Device delivers therapy normally despite blank screen

Can you reset a Resmed cpap to clear the SCREEN-FAULT code?

If the screen is completely unresponsive, only a hard power cycle is possible: unplug the power cord from the device for 60 seconds, then reconnect. A menu-based reset requires a working screen. AirSense 10: Settings > Device > Reset Device. AirSense 11: My Device > Factory Reset.

Diagnostic Checklist

Follow these steps in order. We start with the easiest external fixes before opening up the machine.

1

Confirm the device still works for therapy

Confirm the device still works for therapy. Press the Start/Stop button and listen for the motor spinning up. Place your hand at the tubing outlet to feel airflow. If the motor runs and air flows, the therapy engine is fine and only the display has failed.

2

In a dark room, look closely at the screen while pressing buttons

3

Try a hard power cycle

4

While awaiting repair

Replacement Parts

If your diagnostic testing proves the component has failed, you will need a replacement. We recommend OEM parts over aftermarket for water-handling components.

Part Name
ResMed AirSense 10 LCD Display ModuleN/A · $0–$0

Repair vs. Replace Calculator

Appliance Age (Years)7 Yrs
Labor Approach
Our Verdict
REPLACE
Estimated Cost: $0 (Parts) vs $800 (New Machine)

Frequently Asked Questions

Can I still use my CPAP with a broken screen?
Yes. The therapy engine (motor, pressure sensors, and settings memory) operates independently of the display. Your clinical pressure settings are stored internally and do not require the screen to function. You can continue therapy safely while arranging repair.
How much does a ResMed screen replacement cost?
The AirSense 10 LCD display module part costs approximately $80-120. Professional installation by an authorized repair center adds labor costs. If the device is within its 2-year warranty, screen replacement should be covered. Check with your DME provider.
Can I replace the screen myself?
ResMed does not support user screen replacement. Opening the device chassis voids the warranty and the FDA medical device certification. The screen connects via an internal ribbon cable that requires careful handling to avoid damaging other components. Contact your DME or an authorized ResMed service center.

Related Resmed Cpap Error Codes

Models Known to Experience SCREEN-FAULT Errors

This repair applies to most Resmed cpaps with this error code. Common model numbers include:

AirSense 10 AutoSet, AirSense 10 CPAP, AirSense 10 Elite, AirSense 10 For Her, AirSense 11 AutoSet

Last verified for technical accuracy on March 15, 2026