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Samsung Dishwasher Not Filling: 4C Error and Inlet Valve Fix

Quick Answer

Samsung dishwasher not filling displays the 4C error code. Check that both water supply valves under the sink are fully open (turn counterclockwise). Then check the small mesh filter screens inside the inlet valve ports at the back of the dishwasher for mineral deposits. Samsung WaterWall models require a minimum 20 PSI water pressure to operate.

Ignore the 4C long enough and your dishwasher just sits there dry while a full rack of dirty dishes waits. I've seen people run the cycle three or four times thinking it'll eventually start working, and it never does. Most of the time this is a 20-minute fix if you know where to look, but skip it and you're risking a burned-out valve coil that turns a $12 screen cleaning into a $90 parts job.

SamsungDishwasherSeverity: moderateDifficulty: intermediate75% DIY Success
Time to Fix
15–90 min
Difficulty
intermediate
Parts Cost
$0 (no parts needed)
Tools Needed
Phillips #2 screwdriver, Needle-nose pliers

Samsung Dishwasher Not Filling: 4C Error and Inlet Valve Fix

OK so 7 out of 10 of these calls I get are fixed under the sink before I even touch the dishwasher. The supply valve's half-closed, or the screens in the inlet port are packed with calcium scale. Honest truth: Samsung's inlet valve screens are tiny and they clog faster than most other brands because Samsung runs a tighter flow restriction. The other 3 out of 10 are a dead valve coil or a stuck float switch.

Most Likely Causes

Based on aggregated repair data, here is the probability breakdown for this error code:

Component failure in the Samsung dishwasher40%
Sensor or thermostat out of operating range24%
Control board fault14%
Power or electrical supply issue12%
Mechanical wear requiring inspection10%

Symptoms You May Notice

  • The cycle starts, you hear the motor and pump hum, but there's no sound of water rushing in during the first few minutes and then 4C shows up on the display after about 4 minutes of waiting.
  • Dishes come out completely dry and still dirty after a full cycle because the machine never actually had water in it. No water, no wash.
  • You can hear a clicking or buzzing from the valve right after the cycle starts but nothing flows in, which usually means the solenoid is firing but the screens are clogged or the coil itself is burned out.
  • The unit keeps stopping and restarting, trying to fill over and over in short attempts, before finally locking out with 4C solid on the display.
  • There's a low humming right after you hit start, then silence, then the error code. The machine gave up faster than usual, which points to a complete blockage rather than just low pressure.

Can you reset a Samsung dishwasher to clear the NOT-FILLING code?

Press and hold the Start button for 3 seconds until the machine beeps and begins draining. Let it finish the full drain cycle. Then press the power button to turn it completely off. Go flip the dishwasher's circuit breaker off for at least 5 minutes. That's not optional, 60 seconds won't do it. Turn the breaker back on, power the unit up, and run a short rinse cycle to see if it fills. If 4C comes right back, the issue wasn't resolved by the reset and you've got a hardware problem.

Tools Required for Diagnosis

Phillips #2 screwdriverNeedle-nose pliersDigital multimeter set to ohmsAdjustable wrench or channel-lock pliersOld toothbrush for scrubbing screensWhite vinegar for soaking mineral depositsBucket or large bowl to catch waterFlashlight or headlampSeveral old towels

Service / Diagnostic Mode

Press and hold the 'Sanitize' and 'Hi-Temp Wash' buttons simultaneously for 3 seconds until the display cycles into test mode. On newer DW80R series models try 'Heavy' and 'Express 60' held together instead. Check your specific model's service sheet if neither works, since Samsung changed the sequence a few times across model years.

Diagnostic Checklist

Follow these steps in order. We start with the easiest external fixes before opening up the machine.

ComponentComponent Under Test
Expected Range200500 ohms
ConditionIf Open (OL) or infinite, replace component.

Frequently Asked Questions

How much does Samsung dishwasher repair cost?
Expect to pay between $150 and $350 for a pro repair. A genuine Samsung water inlet valve runs $60 to $100, and a tech will add a service fee plus an hour of labor. If the issue is just a clogged screen or a kinked line, you might only be out the cost of a service call, which averages around $125 in most areas. The screen itself costs basically nothing. Don't pay $200 for someone to clean a screen you could've cleaned yourself in 10 minutes.
Worth repairing or replacing?
If your Samsung is less than seven years old, a fill issue is almost always worth fixing because it's usually just a valve or a screen. But if it's over eight years old and the control board has also failed, you're looking at $350-400 in parts and labor combined. At that point I usually tell people to put that money toward a new unit with a fresh warranty. The dishwasher itself should last 10-12 years if the fill issue is the only thing wrong with it.
DIY or professional?
Honestly, most fill issues are very DIY-friendly. Cleaning the inlet screen or swapping the valve only needs basic tools and maybe 45 minutes. The hardest part is usually sliding the dishwasher out from under the counter without scratching the floor or kinking the drain hose. If you're OK with basic plumbing and can disconnect a wire harness without panicking, you can save yourself $150-200 easy.
What's the Samsung inlet valve part number?
For most Samsung dishwashers made after 2015, you're looking at part number DD62-00136A for single solenoid or DD62-00136B for dual solenoid. WaterWall models like the DW80H9930US typically use the DD62-00136B. Pull your model number off the left side of the door opening before you order anything and cross-reference it. Part numbers shift between production runs and you don't want to wait a week for the wrong valve. Local appliance parts stores can usually get these in a day or two for around $60-80.
Can low water pressure cause 4C even if I have water coming out?
Yes, absolutely. Samsung's minimum is 20 PSI and WaterWall models are particularly picky about this. I've been to houses where the city pressure was technically fine but an old pressure regulator on the main line had died and was choking everything down to 15 PSI. Buy a cheap water pressure gauge at any hardware store for like $12 and screw it onto a hose bib outside. If you're under 20 PSI, that's your answer. A plumber can swap a failing regulator for around $200-350 and it'll fix a bunch of other pressure issues in your house too.
How do I tell if it's the float switch and not the inlet valve?
Easy check. Open the dishwasher and look in the bottom of the tub for a small plastic cap or mushroom-shaped float, usually in one of the front corners. Push it down with your finger. It should snap back up freely. If it feels stuck or won't pop back up, that's your problem right there. A piece of broken glass or a twist-tie can jam it in the up position and the machine thinks it's already full. Clean around it, make sure it moves freely. If the float moves fine and you still get 4C, then focus your attention on the valve and inlet screens.

Same Fix Works on These Brands

Samsung shares the same hardware platform with these brands. The diagnosis and repair steps are identical.

Models Known to Experience NOT-FILLING Errors

This repair applies to most Samsung dishwashers with this error code. Common model numbers include:

DW80R9950US, DW80R7060US, DW80K7050US, DW80H9930US, DW80J7550US, DW80M9550US, DW80T5550US, DW80F600UTS

MS

Written by

Mike Sullivan

Lead Appliance Repair Technician · 20 years experience

Last verified for technical accuracy on March 15, 2026