Warning: Disconnect power before servicing.

Samsung Oven Error Codes: C-21, C-F2, C-24, C-A2

Quick Answer

Samsung ovens use an NTC thermistor rated at 10K ohms at 77 degrees F for temperature sensing, which is entirely different from GE's 1080-ohm RTD probe and Frigidaire's 1100-ohm RTD. Buying the wrong sensor is the most common and most expensive mistake on Samsung oven repairs.

I've watched people drop $200 on a new control board for a C-F2 when the real problem was a $12 thermal fuse. Samsung wires those fuses in series with the bake circuit, so a blown fuse looks exactly like total board failure to anyone who doesn't know better. And if you've got a FlexDuo model, C-24 only shows up when that divider's inserted, so it's pointing straight at the lower cavity sensor, not the main one.

SamsungOven

About These Samsung Oven Error Codes

OK so here's the deal with Samsung oven codes. They use 10K ohm NTC thermistors, which are totally different from the 1K ohm RTD probes in a GE or Whirlpool. That difference matters a ton because you can't swap in a generic sensor and expect it to work. C-21, C-24, C-F2, and C-A2 all mean something specific and they're usually fixable without touching the board. I always start at the harness clips because vibration shakes those loose more than people realize.

Most Common Error Codes

NTC temperature sensor failure (C-21, C-24)40%
Thermal cutoff fuse blown on bake element circuit (C-F2)24%
Control board relay stuck causing temperature runaway (C-F2)14%
Lower oven sensor fault on FlexDuo models (C-24)12%
Convection fan motor failure (C-A2)10%

Symptoms You May Notice

  • The display locks on C-21, C-24, C-F2, or C-A2 and the oven just stops mid-preheat or shuts itself off while you're cooking.
  • You set it to 350 and it either blows right past that temp and kills itself, or it never gets warm at all. Both are sensor problems, just different failure modes.
  • No fan noise during convection mode even though the oven seems to be running otherwise, and your food's coming out unevenly cooked.
  • The oven works fine for a few days then randomly throws a C code again, which usually means a loose connector rather than a fully dead sensor. Intermittent is almost always the connector.
  • After a self-clean cycle the oven won't come back on and shows C-F2. That's the thermal fuse, almost every single time.

Tools Required for Diagnosis

Multimeter with ohms and continuity modesPhillips #2 screwdriver1/4" nut driver or hex driverNeedle-nose pliersFlashlight or headlampWork gloves (back panel edges are sharp)Connector cleaning spray like CRC QD Electric or similar

How to Identify Your Error Code

ComponentComponent Under Test
Expected Range950010500 ohms
ConditionIf Open (OL) or infinite, replace component.

Replacement Parts

If your diagnostic testing proves the component has failed, you will need a replacement. We recommend OEM parts over aftermarket for water-handling components.

Part Name
Samsung NTC Temperature SensorDG32-00002B · $15–$35
Samsung Oven Thermal Cutoff FuseDG47-00019A · $8–$20
Samsung Oven Control BoardDG92-01099A · $120–$250

Frequently Asked Questions

What makes Samsung oven temperature sensors different from other brands?
Samsung uses NTC thermistors, short for Negative Temperature Coefficient. As the oven gets hotter, the resistance goes down. Most other brands use RTD probes that work the opposite way. Because a Samsung sensor starts at 10,000 ohms at room temperature and a GE sensor starts around 1,100 ohms, the control board will immediately throw an error if you try to swap them. They're not even close to interchangeable. Always match the 10K ohm spec for Samsung repairs, and honestly just buy the OEM part or a verified Samsung-compatible replacement to avoid headaches.
Why does C-F2 show up even when the control board seems fine?
C-F2 is a safety alert for runaway temperature, but the oven doesn't actually have to be overheating for it to trigger. Samsung puts a thermal fuse in the same circuit as the bake element, and if that fuse blows from age or a punishing self-clean cycle, the control board loses the circuit signal and assumes the worst. It's basically the board saying 'I can't tell what's happening so I'm shutting down.' I always test that $10-15 fuse before I even look at the expensive main board. It's a 10-minute check that saves people from a $200 mistake constantly.
Do Samsung ovens have a hidden diagnostic or service mode?
Samsung ranges don't have a proper hidden service mode the way some brands do. You've got to rely on physical testing with a multimeter. Check the sensor resistance, test the fuse for continuity, inspect the board for burnt relays or bulging capacitors. There's no magic key combo that'll tell you what's wrong. So break out the multimeter and start at the sensor, because that's where about 70% of these codes originate anyway.
How long does it take to fix a C-21, C-24, or C-F2 error?
If it's just the sensor, you're looking at 30-45 minutes total once you've got the part. Pull the back panel, swap the sensor, reconnect the harness, put it back together. The NTC thermistor itself is usually $20-40. Thermal fuse for C-F2 is even faster, maybe 15 minutes once you have the part in hand. The only slow job here is if it actually turns out to be the control board, because then you're looking at $150-250 for the part and a couple hours of work including the calibration steps after install.
Can I still use my oven while it's showing a C code?
No. Don't do it. If the sensor's reading wrong, the oven might overheat without the control board knowing it needs to shut off. C-F2 especially means the oven already hit a safety limit at least once. Running it again with a known fault is how you end up with a fire, or at minimum a ruined dinner because nobody knows what temperature it's actually at. Get the fault diagnosed and fixed first, even if it seems like it's 'mostly working' between codes. Intermittent doesn't mean safe.

Related Samsung Oven Error Codes

Same Fix Works on These Brands

Samsung shares the same hardware platform with these brands. The diagnosis and repair steps are identical.

Models Known to Experience HUB Errors

This repair applies to most Samsung ovens with this error code. Common model numbers include:

NE59M6850SS, NE63T8911SS, NE58K9500SG, NE59J7630SS, NE63A6511SS, NE63T8751SS, NX58M6850SS, NX60T8511SS

MS

Written by

Mike Sullivan

Lead Appliance Repair Technician · 20 years experience

Last verified for technical accuracy on March 14, 2026