GE Refrigerator NC Error Code: Not Cooling Fault

Quick Answer

The GE NC error code means the refrigerator is not cooling. The compressor is either failing to start or is running but cannot build refrigerant pressure due to a leak. The start relay is the cheapest part to test first ($10-20) - it is a small component that gets the compressor motor running.

The compressor is either failing to start or is running but cannot build refrigerant pressure due to a leak. The start relay is the cheapest part to test first ($10-20) - it is a small component that gets the compressor motor running. If the relay is good, test the condenser fan (blocked fan causes compressor overload). A refrigerant leak requires a licensed EPA 608 technician. NC is the highest-stakes GE refrigerator code because it always means the food is at risk.

GeRefrigeratorSeverity: criticalDifficulty: intermediate70% DIY Success

Time to Fix

20–120 min

Difficulty

intermediate

Parts Cost

$10 – $50

Tools Needed

Multimeter, Phillips screwdriver

What Does the NC Code Mean?

NC means no cooling is occurring. The compressor is either not starting (check the start relay first) or is running but refrigerant has leaked out. Both scenarios mean the fridge will lose all cooling.

Most Likely Causes

Based on aggregated repair data, here is the probability breakdown for this error code:

Compressor failure - motor windings failed40%

Start relay failure - compressor cannot start24%

Refrigerant leak - system lost charge22%

Condenser fan blocked or failed causing compressor overload14%

Symptoms You May Notice

NC displayed on temperature panel
Both refrigerator and freezer warming to room temperature
Compressor not humming or clicking sound when trying to start
Condenser fan not running
Food spoiling unexpectedly

Can you reset a Ge refrigerator to clear the NC code?

Unplug the GE refrigerator for 30 seconds and plug back in. NC caused by a temporary compressor thermal shutdown may clear after a reset and cool-down. If NC returns within 30 minutes, the compressor or start relay has physically failed.

Tools Required for Diagnosis

MultimeterPhillips screwdriverNut driverVacuum for condenser coils

Diagnostic Checklist

Follow these steps in order. We start with the easiest external fixes before opening up the machine.

Unplug the refrigerator

Unplug the refrigerator. Pull it away from the wall and remove the lower rear access panel. Locate the compressor (large black cylinder). Find the start relay - it is a small plug-in component on the side of the compressor, typically held by a single clip.

Remove the start relay and shake it next to your ear

Check the condenser fan

Unplug again

If the start relay replacement did not resolve NC and the

Replacement Parts

If your diagnostic testing proves the component has failed, you will need a replacement. We recommend OEM parts over aftermarket for water-handling components.

Part Name	OEM Number	Estimated Price
Compressor Start RelayWR07X10099 · $10–$20	WR07X10099	$10 – $20
Condenser Fan MotorWR60X10220 · $25–$50	WR60X10220	$25 – $50

Verify part fitment for your Ge model

Repair vs. Replace Calculator

Appliance Age (Years)7 Yrs

Labor Approach

Our Verdict

REPAIR

Estimated Cost: $30 (Parts) vs $1250 (New Machine)

Frequently Asked Questions

What does the GE start relay do and why does it fail?

The start relay provides an extra burst of electrical current to get the compressor motor spinning from a dead stop. It contains a small internal component that can break loose over time from vibration. Once broken, the relay cannot start the compressor. It is a $10-20 part and should be the first thing you replace when NC appears.

How do I tell if my GE refrigerator has a refrigerant leak?

Signs of a refrigerant leak include the compressor running continuously (never cycling off) with no cooling, a faint hissing sound near the compressor or coil connections, or an oily residue around refrigerant line fittings. A leak must be diagnosed and repaired by an EPA 608 certified technician.

My GE refrigerator just started showing NC. How long before food spoils?

A full refrigerator compartment will stay below 40 degrees F for about 4 hours with the door kept closed. A full freezer stays below 0 degrees F for 24-48 hours. Keep doors closed and move critical items to a cooler with ice while you diagnose the fault.

Is an NC code on GE covered under warranty?

GE offers a 1-year full warranty on most refrigerators. If the unit is under 5 years old, also check if the sealed refrigerant system (compressor, evaporator, condenser, and refrigerant lines) carries an extended parts warranty - GE typically covers sealed system parts for 5 years.

Can I replace the GE compressor myself?

Not legally or safely without EPA 608 certification. Refrigerant must be recovered before opening the system and recharged after installation. The brazing of copper refrigerant lines also requires specialized equipment. Limit DIY work to the start relay, fan motors, and wiring - leave compressor replacement to a licensed technician.

Related Ge Refrigerator Error Codes

Code: HUBGE Refrigerator Error Codes: Complete Profile and GFE Series Guide Code: ECGE Refrigerator EC Error Code: Evaporator Coil or Temperature Fault

Same Fix Works on These Brands

Ge shares the same hardware platform with these brands. The diagnosis and repair steps are identical.

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Models Known to Experience NC Errors

This repair applies to most Ge refrigerators with this error code. Common model numbers include:

PFE28KYNFS, GFE28GYNFS, GSS25GYPFS, GFE26JYMFS

Last verified for technical accuracy on March 14, 2026