Maytag Maxima Washer Error Codes: MHW Front Load Guide

Quick Answer

The Maytag Maxima front-loader is built on the Whirlpool Duet platform - they share the same CCU control board, motor, and most internal components. Error codes are identical to the Duet series (F5 E2 = door lock, F9 E1 = long drain, F8 E1 = water supply, F7 E1 = motor). The key Maxima-specific difference is the Advanced Vibration Control system which adds dampers and a stainless steel wash basket that is heavier than the Duet's. This extra weight means the Maxima's front shock absorbers wear faster, causing excessive vibration and eventually F7-series motor protection codes. The Maxima diagnostic mode entry is the same as the Duet: rotate the cycle selector knob right one click, pause half a second, repeat two more times.

MaytagWasherSeverity: medium80% DIY Success

Time to Fix

15–90 min

Difficulty

beginner

Parts Cost

$25 – $60

Tools Needed

Torx T20 screwdriver, Shallow pan and towels

What Does the MAXIMA-HUB Code Mean?

Maxima uses same codes as Whirlpool Duet (same platform). F5 E2 = door lock, F9 E1 = drain, F8 E1 = water, F7 E1 = motor. Diagnostic mode: rotate knob right 3 clicks with half-second pauses.

Most Likely Causes

Based on aggregated repair data, here is the probability breakdown for this error code:

Door lock bi-metal element failure (F5 E2)40%

Drain pump filter clogged (F9 E1/F21)24%

Water supply issue (F8 E1)14%

CCU ribbon cable connection loose12%

Front shock absorber wear causing motor protection (F7)10%

Symptoms You May Notice

F/E code on display
Door will not lock
Water in drum after cycle
Excessive vibration during spin
Washer will not fill
Motor not running

Can you reset a Maytag washer to clear the MAXIMA-HUB code?

Press Pause/Cancel twice, then Power. Or unplug for 60 seconds. Enter diagnostic mode to clear stored codes.

Tools Required for Diagnosis

Torx T20 screwdriverShallow pan and towelsMultimeterFlashlight

Diagnostic Checklist

Follow these steps in order. We start with the easiest external fixes before opening up the machine.

Enter diagnostic mode

Enter diagnostic mode: rotate cycle knob RIGHT one click, wait half a second, repeat two more times (3 total). All LEDs light and stored codes display. Write down all codes.

For F9 E1 or F21

For excessive vibration (which can trigger F7-series codes)

For F5 E2 (door lock)

Replacement Parts

If your diagnostic testing proves the component has failed, you will need a replacement. We recommend OEM parts over aftermarket for water-handling components.

Part Name	OEM Number	Estimated Price
Maytag Maxima Door LockW10838613 · $35–$60	W10838613	$35 – $60
Maytag Maxima Front Shock Absorbers (pair)W10822553 · $30–$50	W10822553	$30 – $50
Drain Pump AssemblyW10130913 · $25–$50	W10130913	$25 – $50

Verify part fitment for your Maytag model

Repair vs. Replace Calculator

Appliance Age (Years)7 Yrs

Labor Approach

Our Verdict

REPAIR

Estimated Cost: $43 (Parts) vs $850 (New Machine)

Frequently Asked Questions

Is the Maytag Maxima the same as the Whirlpool Duet?

They share the same platform, CCU board, motor, and most internal components. The Maxima adds a heavier stainless steel wash basket, the PowerWash cycle, and Maytag-specific cosmetics. Error codes, diagnostic mode entry, and most replacement parts are identical between the two.

Can I use Whirlpool Duet parts in my Maytag Maxima?

Yes, most parts cross-reference. The door lock (W10838613), drain pump (W10130913), and many other components are identical. The main exception is the outer tub and basket assembly, which may differ due to the Maxima's larger capacity and heavier basket.

Why does my Maxima vibrate more than my old washer?

The Maxima has a large-capacity stainless steel basket that is heavier than standard models. If the front shock absorbers have worn out (common after 4+ years), the heavier basket creates more vibration. Replace the front shock absorbers - this is a $30-50 repair that dramatically reduces vibration.

Related Maytag Washer Error Codes

Code: HUBMaytag Washer Error Codes Code: DUET-HUBWhirlpool Duet Error Codes (same platform)Code: F5Maytag F5: Lock Faults

Same Fix Works on These Brands

Maytag shares the same hardware platform with these brands. The diagnosis and repair steps are identical.

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Models Known to Experience MAXIMA-HUB Errors

This repair applies to most Maytag washers with this error code. Common model numbers include:

MHW5500FW, MHW4300DW, MHW6000XW, MHW4200BW, MHW7000XW, MHW3505FW

Last verified for technical accuracy on March 15, 2026