Samsung Dishwasher Drain Issues: Standing Water and Slow Drain
Quick Answer
Standing water after a Samsung cycle can appear with or without an error code. The Samsung drain pump has a mesh cover that collects fine debris not caught by the main filter.
Samsung dishwasher drain problems trace to three locations in order of likelihood: the filter basket, the drain pump mesh cover (Samsung-specific clog point), and the drain hose. Samsung's pump mesh requires a small brush to clean and is different from the main filter — this is the most commonly missed step. If the drain pump is silent during the drain phase, it has failed and needs replacement (DD31-00005A).
What Does the DRAIN-ISSUES Code Mean?
Standing water after a Samsung cycle can appear with or without an error code. The Samsung drain pump has a mesh cover that collects fine debris not caught by the main filter. Clean both before checking the hose or testing the pump motor. Most drain issues are resolved by cleaning.
Most Likely Causes
Based on aggregated repair data, here is the probability breakdown for this error code:
Symptoms You May Notice
- Puddle of standing water in tub bottom after cycle
- SC, 5C, or SE error code displayed
- Dishes not rinsing cleanly — old water residue
- Drain pump hum is very quiet or absent during drain phase
- Water drains slowly over several hours but does not clear immediately
Can you reset a Samsung dishwasher to clear the DRAIN-ISSUES code?
If SC/5C/SE code is showing, hold Start/Cancel for 3 seconds to clear after resolving the drain blockage.
Tools Required for Diagnosis
Diagnostic Checklist
Follow these steps in order. We start with the easiest external fixes before opening up the machine.
Open the door and check the water level
Open the door and check the water level. If water is above the filter, bail or absorb enough to access the filter assembly.
Pull and twist the filter cylinder out of the tub floor
Check the drain hose routing at the back of the machine
Run a cycle and listen specifically during the drain phases
Replacement Parts
If your diagnostic testing proves the component has failed, you will need a replacement. We recommend OEM parts over aftermarket for water-handling components.
| Part Name | OEM Number | Estimated Price |
|---|---|---|
| Drain PumpDD31-00005A · $30–$52 | DD31-00005A | $30 – $52 |
Repair vs. Replace Calculator
Frequently Asked Questions
Is it normal for a little water to remain in a Samsung dishwasher?
Why does my Samsung dishwasher drain slowly but eventually clear?
How is the Samsung drain pump mesh different from the filter?
Related Samsung Dishwasher Error Codes
Same Fix Works on These Brands
Samsung shares the same hardware platform with these brands. The diagnosis and repair steps are identical.
Models Known to Experience DRAIN-ISSUES Errors
This repair applies to most Samsung dishwashers with this error code. Common model numbers include:
DW80R9950US, DW80R2031US, DW80T5040US, DW80K5050US, DW80N6070US, DW80M9550US
Last verified for technical accuracy on March 14, 2026