Warning: Disconnect power before servicing.

Samsung Washer UE Error Code: Unbalanced Load

Quick Answer

UE, UB, and UR are the same unbalanced load condition on different Samsung display variants. Redistribute the laundry load and confirm the machine is level before looking for mechanical causes.

UE is an alternate display for the same unbalanced load fault shown as UB on front-load models and UR on top-load models. UE appears on certain Samsung model variants, particularly some top-load and older combo units. The fix is identical: redistribute laundry by hand, verify leveling, and inspect shock absorbers if the issue is persistent.

SamsungWasherSeverity: low94% DIY Success
Time to Fix
5–45 min
Difficulty
beginner
Parts Cost
$20 – $40
Tools Needed
Bubble level, Adjustable wrench

What Does the UE Code Mean?

UE, UB, and UR are the same unbalanced load condition on different Samsung display variants. Redistribute the laundry load and confirm the machine is level before looking for mechanical causes.

Most Likely Causes

Based on aggregated repair data, here is the probability breakdown for this error code:

Heavy items bunched to one side of the drum40%
Machine not sitting level on all four feet24%
Single heavy item washed without counterbalancing items22%
Worn shock absorbers or dampeners14%

Symptoms You May Notice

  • Machine pauses during spin with UE displayed
  • Banging or thumping during spin before UE appears
  • Machine completes wash but does not spin dry clothes
  • Cycle takes excessively long due to repeated rebalance attempts

Can you reset a Samsung washer to clear the UE code?

UE clears automatically once the spin cycle completes successfully. To manually clear, hold Start/Pause for 5 seconds to cancel the cycle, then re-select Spin and restart.

Tools Required for Diagnosis

Bubble levelAdjustable wrench

Diagnostic Checklist

Follow these steps in order. We start with the easiest external fixes before opening up the machine.

1

Allow the machine to attempt automatic rebalancing

Allow the machine to attempt automatic rebalancing. It will add water and slowly rotate the drum. This takes 1-3 minutes.

2

Open the door or lid and manually redistribute laundry so weight

3

Check machine leveling with a bubble level placed on top of the

4

If UE persists on small, evenly distributed loads with a level

Replacement Parts

If your diagnostic testing proves the component has failed, you will need a replacement. We recommend OEM parts over aftermarket for water-handling components.

Part Name
Shock Absorber Set (top-load)DC66-00343E · $20–$40
Shock Dampener (front-load, each)DC66-00470B · $20–$35

Repair vs. Replace Calculator

Appliance Age (Years)7 Yrs
Labor Approach
Our Verdict
REPAIR
Estimated Cost: $30 (Parts) vs $750 (New Machine)

Frequently Asked Questions

What is the difference between UE, UB, and UR on Samsung washers?
All three codes mean the same thing: unbalanced load detected during spin. UB appears on current front-load firmware, UR appears on current top-load firmware, and UE appears on older or alternate-display Samsung models. The repair approach is identical.
My Samsung washer shows UE even with a small, balanced load. What is wrong?
On a small balanced load, persistent UE usually means the machine is not level or the shock absorbers are worn. Check leveling first (5-minute fix), then inspect the shocks if leveling does not help.

Related Samsung Washer Error Codes

Same Fix Works on These Brands

Samsung shares the same hardware platform with these brands. The diagnosis and repair steps are identical.

Models Known to Experience UE Errors

This repair applies to most Samsung washers with this error code. Common model numbers include:

WA54R7200AW, WA50R5400AW, WA45T3400AW, WF45H5200AW

Last verified for technical accuracy on March 14, 2026