Warning: Disconnect power before servicing.

Samsung Washer UR Error Code: Unbalanced Load Fix

Quick Answer

The UR code on Samsung top-load washers means the drum is unbalanced at spin speed. The machine adds a small amount of water and slowly rotates the drum to redistribute the load automatically. If the rebalance attempt fails twice, it pauses and displays UR.

The UR code on Samsung top-load washers means the drum is unbalanced at spin speed. The machine adds a small amount of water and slowly rotates the drum to redistribute the load automatically. If the rebalance attempt fails twice, it pauses and displays UR. Redistribute items by hand, reduce oversized single items, and verify the machine sits level on all four feet.

SamsungWasherSeverity: low95% DIY Success
Time to Fix
5–45 min
Difficulty
beginner
Parts Cost
$20 – $40
Tools Needed
Bubble level, Adjustable wrench

What Does the UR Code Mean?

UR fires when the vibration sensor detects uneven weight distribution during spin. It is usually a laundry issue, not a mechanical failure. Persistent UR on a balanced load points to worn shock absorbers or unlevel feet.

Most Likely Causes

Based on aggregated repair data, here is the probability breakdown for this error code:

Heavy single item (comforter, jeans) balled up on one side40%
Washer not sitting level on the floor24%
Overloaded drum preventing even distribution22%
Worn or broken shock absorbers unable to dampen vibration14%

Symptoms You May Notice

  • Machine pauses during spin and displays UR
  • Loud banging or walking during spin cycle
  • Machine completes wash but skips high-speed spin
  • Drum wobbles visibly on spin

Can you reset a Samsung washer to clear the UR code?

The UR code clears automatically once the machine successfully completes a spin. No manual reset is required. If the code locks the machine, hold Start/Pause for 5 seconds to cancel the cycle.

Tools Required for Diagnosis

Bubble levelAdjustable wrenchPhillips screwdriver

Diagnostic Checklist

Follow these steps in order. We start with the easiest external fixes before opening up the machine.

1

Wait for the machine to complete its automatic rebalance attempt

Wait for the machine to complete its automatic rebalance attempt. It will add water and slowly tumble the load. This takes 1-3 minutes.

2

Open the lid and manually rearrange laundry so weight is evenly

3

Check if the machine sits level

4

Reduce load size

5

Inspect the shock absorbers (located under the drum)

Replacement Parts

If your diagnostic testing proves the component has failed, you will need a replacement. We recommend OEM parts over aftermarket for water-handling components.

Part Name
Shock Absorber SetDC66-00343E · $20–$40

Repair vs. Replace Calculator

Appliance Age (Years)7 Yrs
Labor Approach
Our Verdict
REPAIR
Estimated Cost: $30 (Parts) vs $750 (New Machine)

Frequently Asked Questions

Why does my Samsung top-load washer keep showing UR on every wash?
Persistent UR on every load usually means the machine is not level or the shock absorbers are worn. Even small floor irregularities can cause constant UR triggers at high spin speeds.
Does the UR code damage the washer if it keeps triggering?
No immediate damage. The machine deliberately slows spin to protect itself. But repeated unbalance events accelerate wear on the drum bearings and shock absorbers over time.
My washer shows UR but then finishes the cycle. Is that normal?
Yes. Samsung washers often resolve UR automatically with a rebalance water injection. If the cycle completes, the code is not causing permanent harm. Reduce single heavy-item loads to prevent it.

Related Samsung Washer Error Codes

Same Fix Works on These Brands

Samsung shares the same hardware platform with these brands. The diagnosis and repair steps are identical.

Models Known to Experience UR Errors

This repair applies to most Samsung washers with this error code. Common model numbers include:

WA54R7200AW, WA50R5400AW, WA45T3400AW

Last verified for technical accuracy on March 14, 2026