Warning: Disconnect power before servicing.

Whirlpool Stove Burner Not Heating Troubleshooting

Quick Answer

A burner that won't heat is usually caused by a burnt-out coil element or a melted terminal socket. To narrow it down, swap the bad burner with a working one of the same size from another spot on the stove. If the 'bad' burner works in the new spot, your original socket or switch is the problem.

Most of the time when I get called out for a dead burner, it's a $15 socket block that took about 10 minutes to swap. But here's the thing, if you ignore it and keep cooking on the burner next to it, you're adding stress to that element too. And a melted socket sitting in place can arc and cause a small fire inside the control area. Don't put this one off.

WhirlpoolOvenSeverity: moderateDifficulty: easy95% DIY Success
Time to Fix
15–45 min
Difficulty
easy
Parts Cost
$15 – $55
Tools Needed
Phillips #2 screwdriver, Nut driver (1/4 inch)

Whirlpool Stove Burner Not Heating Troubleshooting

So your Whirlpool burner just quit. Before you start googling new stoves, know that this is honestly one of the most common service calls I get, and nine times out of ten you're looking at a $10-30 fix. The swap test alone tells you in about two minutes whether it's the element or the socket. Most Whirlpool coil-top ranges use the same three or four parts, so finding the right replacement is usually pretty straightforward.

Most Likely Causes

Based on aggregated repair data, here is the probability breakdown for this error code:

Surface element coil failure55%
Socket block terminal failure25%
Infinite heat switch failure15%
Wiring or breaker issues5%

Symptoms You May Notice

  • The burner is completely cold no matter what setting you turn it to, won't even get slightly warm.
  • Heat only works on the High setting, but every other position does absolutely nothing.
  • There's a visible crack, blister, or dark burnt spot on the coil where it burned through.
  • You smell something like burning plastic or hot metal near the control knobs when you try to use that burner.
  • The element wobbles or doesn't sit flat in the drip bowl, which usually means the prongs aren't making solid contact down in the socket.

Can you reset a Whirlpool oven to clear the BURNER-NOT-HEATING code?

Most Whirlpool electric ranges do not have a digital reset for individual burners. However, if multiple burners stopped working at once, go to your home circuit breaker panel. Flip the double-pole breaker for the stove all the way to 'Off' and then back to 'On'. Sometimes one leg of the 240V circuit trips while the other stays on, allowing the lights to work but preventing the burners from heating.

Tools Required for Diagnosis

Phillips #2 screwdriverNut driver (1/4 inch)Multimeter with Ohms settingNeedle-nose pliersWire strippers (if replacing socket block)

Diagnostic Checklist

Follow these steps in order. We start with the easiest external fixes before opening up the machine.

Did the fix not work?

If the problem comes back after following these steps, a component has permanently failed and needs replacement. Check the specific error code your oven is showing:

ComponentComponent Under Test
Expected Range2050 Ohms
ConditionIf Open (OL) or infinite, replace component.

Replacement Parts

If your diagnostic testing proves the component has failed, you will need a replacement. We recommend OEM parts over aftermarket for water-handling components.

Part Name
6-Inch Surface ElementWP660532 · $25–$45
8-Inch Surface ElementWP660533 · $35–$55
Burner Socket Kit12001676 · $15–$25

Frequently Asked Questions

Why does my burner only work on the High setting?
Classic sign of a dying infinite switch. So basically the switch has a little bi-metal heater strip inside it that cycles power on and off to hold your selected temperature. When that strip fails, it usually defaults to fully open (nothing heats) or fully closed (always on, which is High). The High setting actually bypasses that cycling mechanism entirely, which is why it still works fine on that one setting. I replaced three of these last month alone. It's a $20-30 part and about a 20-minute job if you're comfortable with basic wiring.
Can I use a generic burner on my Whirlpool stove?
Yeah, you can, and honestly most of the replacement elements I install are universal Y-style or Delta-style coils that cost $12-18 at any appliance parts store. The main things to match are the wattage and the prong style. A small 6-inch burner is usually 1250 watts, a large 8-inch is usually 2100 watts. Using the wrong wattage won't immediately break anything, but over time it'll wear out the infinite switch faster or throw off your cooking temps. The wattage is usually stamped right on the underside of the element's center hub, so flip it over and check before you order anything.
Why is my new replacement burner smoking?
Don't freak out, this happens literally every time with a new element. There's a thin protective coating on the coil from the factory, kind of like a burn-in finish, and it burns off the first time you fire it up. Usually takes about 5-10 minutes on medium-high and then it's done. The smell is a little funky, kind of like hot metal or burnt rubber. Just crack a window and let it go. If it's still smoking hard after 15 minutes or you see an actual flame, that's a different problem. Unplug it and check whether the socket connection is solid.
How do I know if I need a 6-inch or 8-inch burner?
Measure the coil itself, not the drip pan. The drip pan is bigger than the element, so measuring it will throw you off. Most standard Whirlpool coil-top ranges have two small 6-inch burners (1250W) and two large 8-inch burners (2100W), though the layout can vary by model. If you can't measure the dead element, pull your model number from the sticker inside the oven door frame and look it up on any appliance parts site. Takes about 30 seconds and saves you a return trip to the hardware store.
How long does it take to replace a burner element yourself?
It's honestly one of the faster appliance repairs there is. The element just unplugs from the socket with no tools at all, so swapping just the coil takes literally 30 seconds once you have the part in hand. If you're also replacing the socket block, add another 10-15 minutes to access the wiring and swap the terminal kit. The only time it gets more involved is when the infinite switch needs replacing, and that's more like 30-45 minutes because you're getting into the control panel. Budget an hour if you're doing it for the first time and you'll be fine.

Related Whirlpool Oven Error Codes

Same Fix on Other Brands

Models Known to Experience BURNER-NOT-HEATING Errors

This repair applies to most Whirlpool ovens with this error code. Common model numbers include:

WFC310SOAS, WFE515S0ES, WFE320M0BS, WFE775H0HZ, WFE525S0HS, WFE550S0HZ, WEE510S0FS, WCE97US6HS

MS

Written by

Mike Sullivan

Lead Appliance Repair Technician · 20 years experience

Last verified for technical accuracy on March 17, 2026