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ErrBase

Hp Error Codes

Find troubleshooting guides for all Hp error codes.

12 error codes across 1 appliance types

Printer

View all 12 codes →
CodeMeaning
0x97Error 0x97 on HP OfficeJet Pro printers is classified as a catastrophic internal failure. However, HP issued firmware updates to fix this error on many affected models. This is NOT always a hardware death sentence despite the severe name.
high
BLINK-FLASHHP printers use LED blink patterns to communicate status and errors, especially on models without LCD displays. Different combinations of power, ink, and paper LEDs indicate specific conditions.
moderate
BLUE-FLASHA flashing blue light on an HP printer indicates Wi-Fi activity. The blue LED is the wireless indicator and shows connection status, pairing mode, or connection attempts.
low
E0E0 on HP DeskJet and ENVY printers indicates the ink carriage is jammed and cannot move freely along the carriage rail. The carriage holds the ink cartridges and must slide left-right during printing. HP DeskJet series has a specific plastic guide rail that cracks and causes the carriage to bind - not just paper obstruction.
moderate
E2E2 means the printer detected paper in the tray but it doesn't match the size selected in your print job. The sensor picked up a sheet, the logic board compared it to what the software requested, and they didn't agree, so the print job stops dead.
low
E3E3 on HP printers is a carriage jam variant, similar to E0 but typically triggered during a different phase of the carriage movement. On some models, E3 specifically indicates the carriage cannot reach the home position.
moderate
E4The E4 code fires when the printer's paper path sensor detects an obstruction and can't confirm clear movement. It doesn't always mean there's visible paper stuck. Sometimes it's a sensor triggered by dust, a tiny scrap, or a roller that's lost enough grip that paper isn't moving past the sensor properly.
low
EBS00P0013The printer's mainboard sends a detection signal to the printhead and gets nothing back. Could be a seating issue, dirty contacts, a dead printhead chip, or firmware that doesn't recognize the cartridge anymore. HP's contact detection runs through a set of gold pins, and if even one's blocked by dried ink, you'll get this code fired every time.
moderate
ERROR-STATEHP Printer Error State means Windows lost its communication link with the printer, usually because the print spooler service crashed or a driver got corrupted. The printer hardware itself is almost always fine. It's a software handshake problem, not a mechanical one.
low
HUBComplete reference for HP printer error codes covering DeskJet, OfficeJet, OfficeJet Pro, ENVY, and LaserJet series. HP uses alphanumeric error codes (E0, E2, E3, E4), hex codes (0x97), and descriptive error states.
moderate
POWER-BLINKThe power button LED is wired directly into the printer's status controller. When it blinks, the firmware's flagging a state it can't resolve on its own. Slow blink usually means it's processing. Fast or irregular blink means something's wrong and it's waiting for you to step in.
moderate
TROUBLESHOOTComprehensive troubleshooting guide for HP printers covering the most common issues: not printing, offline, paper jams, error codes, and connectivity problems across DeskJet, OfficeJet Pro, ENVY, and LaserJet models.
moderate