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ErrBase

Hp Error Codes

Find troubleshooting guides for all Hp error codes.

12 error codes across 1 appliance types

Printer

View all 12 codes →
CodeMeaning
0x97Error 0x97 on HP OfficeJet Pro printers is classified as a catastrophic internal failure. However, HP issued firmware updates to fix this error on many affected models. This is NOT always a hardware death sentence despite the severe name.
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BLINK-FLASHHP printers use LED blink patterns to communicate status and errors, especially on models without LCD displays. Different combinations of power, ink, and paper LEDs indicate specific conditions.
medium
BLUE-FLASHA flashing blue light on an HP printer indicates Wi-Fi activity. The blue LED is the wireless indicator and shows connection status, pairing mode, or connection attempts.
low
E0E0 on HP DeskJet and ENVY printers indicates the ink carriage is jammed and cannot move freely along the carriage rail. The carriage holds the ink cartridges and must slide left-right during printing. HP DeskJet series has a specific plastic guide rail that cracks and causes the carriage to bind - not just paper obstruction.
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E2E2 on HP printers indicates the paper in the tray does not match the paper size selected in the print job. The printer detected paper but it is the wrong size for the current job.
low
E3E3 on HP printers is a carriage jam variant, similar to E0 but typically triggered during a different phase of the carriage movement. On some models, E3 specifically indicates the carriage cannot reach the home position.
medium
E4E4 on HP printers indicates a paper jam has been detected. Paper is stuck inside the printer and must be removed before printing can resume.
low
EBS00P0013Error EBS00P0013 on HP OfficeJet Pro printers means the printhead is not being detected by the printer. HP OfficeJet Pro uses a combined ink-and-printhead cartridge system on some models, while others have a separate printhead unit. This error is HP OfficeJet Pro specific and is often fixed by simply reseating the printhead or cartridge.
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ERROR-STATEHP Printer Error State in Windows means the Windows print system cannot communicate properly with the printer. This is almost always a software or driver issue, NOT a hardware problem. The fix involves restarting the print spooler service and updating the printer driver.
low
HUBComplete reference for HP printer error codes covering DeskJet, OfficeJet, OfficeJet Pro, ENVY, and LaserJet series. HP uses alphanumeric error codes (E0, E2, E3, E4), hex codes (0x97), and descriptive error states.
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POWER-BLINKA blinking power button on an HP printer indicates the printer is in a specific state: processing, error, or attention needed. The blink speed and pattern vary by model and condition.
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TROUBLESHOOTComprehensive troubleshooting guide for HP printers covering the most common issues: not printing, offline, paper jams, error codes, and connectivity problems across DeskJet, OfficeJet Pro, ENVY, and LaserJet models.
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